You are not eligible for an Azure subscription

You are not eligible for an Azure subscription

In this Azure tutorial, we will discuss how to fix the error, “You are not eligible for an Azure subscription“. Along with this, we will also discuss the below topics.

  • Your current account type is not supported
  • Your current account type is not supported
  • We cannot proceed with sign-up due to an issue with your account. Please contact billing support

You are not eligible for an Azure subscription

While creating a free Azure subscription, When you will try to sign up using your Gmail id for a free Azure subscription. After entering details and credit card information, once you will accept the terms and conditions, finally after you click on the submit button, you might get the error “You are not eligible for an Azure subscription” or “you’re not eligible for an azure free account”.

Another case is while trying to activate your Pay as You Go subscription also, you might gate the same error “You are not eligible for an Azure subscription”.

Below are some work around that you need to try to fix this issue.

First you cross-check whether the following information provided by you are correct

  • Check all the field values or information that you provided for your Azure account profile like contact email address, street address, and telephone number, etc are correct.
  • Make sure you have entered the correct information for your credit card.
  • Make sure any of your existing Microsoft accounts should not be using the same information.

Still the issue persists for you, try the below work around

  • now try clearing all the browser history, clear cache of your browser.
  • Try the same steps with the help of another browser.
  • Use the incognito window for your browser and try the same process again.
  • Try to use a different credit card which you have not used before for signup the subscription.

If you are not able to fix the above issue by following the above steps, now time to contact the Microsoft support Help desk for assistance.

Your current account type is not supported

Sometime you might see the error “Your current account type is not supported”.

You might get this issue because the account you trying to register in an unmanaged Azure AD directory, does not belong to your organization’s Azure AD directory.

To fix this issue

First try following the below steps

  • Clearing all the browser history, clear cache of your browser.
  • Try the same steps with the help of a different browser.

If still it didn’t fix your issue then try doing the below steps

  • Sign up the Azure account by using another account
  • You should take over the unmanaged AD directory.

If you are not able to fix the above issue by following the above steps, now contact the Microsoft support Help desk for assistance.

We cannot proceed with sign-up due to an issue with your account. Please contact billing support

When you will try to sign-up for an Azure account, there might be a chance you will get the error “We cannot proceed with sign-up due to an issue with your account. Please contact billing support”

To fix this error you need to follow the below steps

First of all

  • Try clearing all the browser history, clear cache of your browser.
  • Try the same steps with the help of another browser.

If the issue is still persists then try following the below steps

Step-1: First Login to https://account.azure.com/ ( Azure account center )

Step-2: click on the Edit details.

We cannot proceed with sign-up due to an issue with your account. Please contact billing support

Step-3: Check for all the address fields,you should entered correct data for all the fields.

Step-4: At the time of signing up for the Azure subscription, you should make sure the billing address for the credit card registration should be the same as your bank records.

If you are not able to fix the above issue by following the above steps, now time to contact the Microsoft support Help desk for assistance.

you’re not eligible for an azure free account

While you are trying to create an Azure free account, there might be a chance you will get an error, “you’re not eligible for an azure free account”, to fix this issue you can follow the same steps as mentioned above for the fix to the error “You are not eligible for an Azure subscription”.

After trying the steps mentioned there, if you are still facing the same issue then you can call to Microsoft support Help desk for the assistance.

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Conclusion

Well, here in this article we discussed a few common issues you might face during the sign up for the Azure Subscription. Here we discussed the fix for the error “You are not eligible for an Azure subscription”, or “you’re not eligible for an azure free account” and the fix for the error “We cannot proceed with sign-up due to an issue with your account. Please contact billing support” and

Finally, we saw how to fix the error “We cannot proceed with sign-up due to an issue with your account. Please contact billing support”. Hope you have enjoyed this article and It helped you to fix your issues !!!!!

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