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You’re not eligible for an Azure free account

May 11, 2024May 11, 2024 by Bijay Kumar
You are not eligible for an Azure subscription

In this Azure tutorial, we will discuss how to fix the error “You are not eligible for an Azure subscription“.

While creating a free Azure subscription, When I tried to sign up using my Gmail ID for a free Azure subscription. After entering my details and credit card information, once I accepted the terms and conditions and clicked on the submit button, I got this error.

Another case is while trying to activate your Pay as You Go subscription. Also, you might get the same error.

Table of Contents

  • Solution
  • FAQs
    • What are the lists of Azure subscription best practices?

Solution

Below are the steps I followed and fixed the issue successfully.

First, you cross-check whether the following information provided by you is correct

  • Please check that all the field values or information that you provided for your Azure account profile, such as your contact email address, street address, telephone number, etc., are correct.
  • Make sure you have entered the correct information for your credit card.
  • Make sure any of your existing Microsoft accounts do not use the same information.

Still, the issue persists for you. Try the below workaround

  • Now, try clearing all the browser history and clear the cache of your browser.
  • Try the same steps with the help of another browser.
  • Use the incognito window for your browser and try the same process again.
  • Try to use a different credit card that you have not used before to sign up for the subscription.

If you are not able to fix the above issue by following the above steps, now is time to contact the Microsoft support Help desk for assistance.

Sometimes you might get the error you’re not eligible for an Azure account we couldn’t create an azure account for you. while creating an Azure account. To fix that follow the below information

  1. You might have multiple Azure Accounts with multiple Directories and it might be creating conflict. In that case, you can create the Azure subscription in your original Directory, and later on, you can move to the other Directories.
  2. If still, you are facing the same issue try reaching out to the Microsoft support Help desk for assistance.

FAQs

What are the lists of Azure subscription best practices?

It is recommended to follow some best practices while using Azure subscriptions.

  • You should make sure to keep subscriptions to a minimum to reduce the complexity.
  • Do not create a subscription for each environment, i.e., Dev, Test, Prod.
  • Avoid creating unnecessary multiple subscriptions if it is not really needed.
  • Better to avoid creating additional subscriptions beyond your current resource limits.

You may like following the below issues that you might face while creating an Azure Account.

  • Your current account type is not supported
  • We cannot proceed with sign-up due to an issue with your account. Please contact billing support
  • Looks like you already have an Azure account
Bijay Kumar
Bijay Kumar

I am Bijay, a Microsoft MVP (10 times) having more than 17 years of experience in the software industry. During my IT career, I got a chance to share my expertise in SharePoint and Microsoft Azure, like Azure VM, Azure Active Directory, Azure PowerShell, etc. I hope you will learn from these Azure tutorials. Read more

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