You Are Not Eligible For An Azure Subscription

While creating a free Azure subscription, When you will try to sign up using your Gmail id for a free Azure subscription. After entering details and credit card information, once you will accept the terms and conditions, finally after you click on the submit button, you might get the error “you’re not eligible for an Azure free account”.

Another case is while trying to activate your Pay as You Go subscription also, you might gate the same error “You are not eligible for an Azure subscription”.

Below is some work around that you need to try to fix this issue.

First, you cross-check whether the following information provided by you is correct

Check all the field values or information that you provided for your Azure account profile like contact email address, street address, telephone number, etc are correct.
Make sure you have entered the correct information for your credit card.
Make sure any of your existing Microsoft accounts should not using the same information.

Still, the issue persists for you, try the below workaround

now try clearing all the browser history, and clear the cache of your browser.
Try the same steps with the help of another browser.
Use the incognito window for your browser and try the same process again.
Try to use a different credit card that you have not used before to signup for the subscription.

If you are not able to fix the above issue by following the above steps, now is time to contact the Microsoft support Help desk for assistance.

Your current account type is not supported

Sometimes you might see the error “Your current account type is not supported” or “Your current account type is not supported azure”.

You might get this issue because the account you trying to register in an unmanaged Azure AD directory does not belong to your organization’s Azure AD directory.

To fix this issue

First, try following the below steps

Clearing all the browser history, clear the cache of your browser.
Try the same steps with the help of a different browser.

If still it didn’t fix your issue then try doing the below steps

Sign up for the Azure account by using another account
You should take over the unmanaged AD directory.

If you are not able to fix the above issue by following the above steps, now contact the Microsoft support Help desk for assistance.

We cannot proceed with sign-up due to an issue with your account. Please contact billing support

When you will try to sign-up for an Azure account, there might be a chance you will get the error “We cannot proceed with sign-up due to an issue with your account. Please contact billing support”

To fix this error you need to follow the below steps

First of all

Try clearing all the browser history, clear cache of your browser.
Try the same steps with the help of another browser.

If the issue is still persists then try following the below steps

Step-1: First Login to https://account.azure.com/ ( Azure account center )

Step-2: click on the Edit details.

Step-3: Check for all the address fields, you should enter the correct data for all the fields.

Step-4: At the time of signing up for the Azure subscription, you should make sure the billing address for the credit card registration should be the same as your bank records.

If you are not able to fix the above issue by following the above steps, now time to contact the Microsoft support Help desk for assistance.

you’re not eligible for an azure free account

While you are trying to create an Azure free account, there might be a chance you will get this error, to fix this issue you can follow the same steps as mentioned above for the fix to the error “You are not eligible for an Azure subscription” or “You’re not eligible for an azure free account”.

After trying the steps mentioned there, if you are still facing the same issue then you can call to Microsoft support Help desk for the assistance.

I get “you are not eligible for an azure subscription” when trying to open a free account

While opening an Azure free account, you might get this error “you are not eligible for an azure subscription”, consider following the below easy steps.

Try clearing all your browser cache and try using Chrome in an incognito window, you might not get the issue again.
If still the same issue, then make sure all the information that you are providing in your Azure Profile ar correct including Credit Card details, etc.

Azure Subscription “ You are not eligible for an Azure subscription”

While trying to sign up for a free Azure Subscription with your Gmail account, you might get this error. In that case, to fix the issue, try to sign up using Chrome and in an incognito window. If still, you are facing the same steps, then try following the above steps that will fix your issue.

Azure free trial – “You are not eligible for an Azure subscription”

When you are trying signup for an Azure Free trial, there is a chance that you might get the error “You are not eligible for an Azure subscription”. Now to fix this issue, you can try out the below steps.

Try to sign up using Chrome and in an incognito window or clear all your browser cache and try using the Edge Browser.
Make sure you have not used the same Credit Card that you used earlier for Creating a Free Azure account.
Still has the same issue, now cross-check that all the information that you are providing in your Azure Profile is correct.

Free trial is not available

Sometimes, you might get a “Free trial is not available” error while trying for a free trial for an Azure subscription. Now to fix this issue you will have to make sure that you will have to align with the below points

Make sure you have not used an Azure subscription in the Past. Free Azure Subscription is for the new user.
Another thing you need to make sure you don’t have any other type of Azure Subscription currently.

We couldn’t create an Azure account for you

Sometimes you might get the error We couldn’t create an Azure account for you while creating an Azure account. To fix that follow the below information

You might have multiple Azure Accounts with multiple Directories and it might be creating conflict. In that case, you can create the Azure subscription in your original Directory, and later on, you can move to the other Directories.
If still, you are facing the same issue try reaching out to the Microsoft support Help desk for assistance.

Looks like you already have an Azure account

Sometimes, you might get this error. This is because you have already an Azure account. Creating a new Azure Free account is only for new users.

Your account must be in good standing to sign up

If you are getting this error, try reaching out to the Microsoft support Help desk for assistance.

Don t worry–you can still use azure by paying as you go, with no upfront commitments cancel anytime

Sometimes, while trying to create an Azure Free account, you might get the error You’re not eligible for an Azure free account along with the information Don t worry–you can still use azure by paying as you go, with no upfront commitments cancel anytime. To fix the issue, you can try following the below information

Make sure to use a new Email address while creating a free Azure account.
You also make sure to use a new credit card that you have not used earlier for creating a free Azure sign up.
Still, if you are facing the same issue then suggesting to reach out to the Microsoft support Help desk for assistance.

Credit card declined or not accepted

Sometimes, while sign up for an Azure Free Subscription, you might get the error “Credit card declined or not accepted”. Now the reason might be you have used this Credit card before for the Azure Account sign-up. So, Better to use another Credit card for creating the Azure sign up.

FAQs

What are the lists of Azure subscription best practices?

It is recommended to follow some best practices while using Azure subscriptions.

You should make sure to keep subscriptions to a minimum to reduce the complexity.
Do not create a subscription for each environment i.e. Dev, Test, Prod.
Avoid creating unnecessary multiple subscriptions if it is not really needed.
Better to avoid creating additional subscriptions beyond your current resource limits.

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Conclusion

Well, here in this article we discussed a few common issues you might face during the sign up for the Azure Subscription. Here we discussed the fix for the error “You are not eligible for an Azure subscription”, or “you’re not eligible for an azure free account” and the fix for the error “We cannot proceed with sign-up due to an issue with your account. Please contact billing support” and Finally, we saw how to fix the error “We cannot proceed with sign-up due to an issue with your account. Please contact billing support”.Hope you have enjoyed this article and It helped you to fix your issues !!!!!